Terms &Condition

OVERVIEW 
 
Thank you for visiting www.ASTRtheLabel.com (the “Website”). This Website is operated by ASTR the Label. Throughout the Website, the terms "we", "us" and "our" refer to ASTR the Label. ASTR the Label offers this Website, including all information, tools and services available from this Website to you. By using our Website, you’re agreeing to the terms, conditions, policies, and notices described here. 
 
By visiting our Website and/or purchasing something from us, you’re using our “Service” and agreeing to the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and conditions and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 
 
Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you’re accepting these Terms of Service. If you don’t agree, please don’t access the Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 
 
Any new features or tools we add to the store are also covered by these Terms of Service. You can always find the most current version of the Terms of Service available on the Website. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our Website. Where required by law, we will provide advance notice of material changes and, where required, obtain your consent. Changes will not retroactively affect completed purchases unless legally permitted. When visiting the Website, revisit these Terms of Use to stay up to date. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes to the extent permitted by applicable law. 
 
1. ABOUT US 
The Website is provided by ASTR the Label of 4550 Alcoa Avenue, Vernon California 90058 as registered in California. 

2. PRIVACY POLICY 
Any personal data which you may provide us through the Website is subject to our Privacy Policy.

3. ONLINE STORE TERMS 
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website. 
 
You may access the Website solely for your own personal use. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
 
By submitting any material to us (“Material”) you acknowledge that we may copy, modify, distribute or create a derivative work from the Material solely for operating, promoting, and displaying the website, our products and our services, and subject to applicable law and our Privacy Policy. We will not materially alter customer reviews in a way that changes their meaning, rating or sentiment. You will indemnify us if any third party takes action against us in relation to the Material because your Material violates these Terms, applicable law, or a third party’s rights. Nothing in these Terms restricts your right to make truthful statements, reviews, or comments about us, our products, our services, or your customer experience. We will not impose penalties or fees for lawful negative reviews or honest feedback. 

 
We reserve the right to charge you to access certain information on the Site. We will inform you where a charge will be incurred by you for accessing certain services or information. 
Submitting any Material that is defamatory, offensive, threatening, or obscene to the Website or which in our judgment may cause nuisance, annoyance, damage or offense, inconvenience to us or any other person or which is illegal is prohibited and is a breach of these Terms of Use. We may remove such material from the Website at any time without notice to, or consent by, you. 
 
Respectfulness of us, our customers, and other users of the Website is required. Any nuisance, annoyance, or inconvenience caused by your actions may result in a breach of these Terms of Use. 
 
If you violate any of these Terms, we may immediately terminate your use of the Services. 
 
4. GENERAL CONDITIONS 

We reserve the right to decline service to anyone, at any time, for any lawful reason to the extent permitted by applicable law and without unlawful discrimination, retaliation or  violation of consumer protection laws. 
 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express written permission by us. 
 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 
 
5. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 
We are not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk. 
 
This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site. 
 
We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. 
 
6. MODIFICATIONS TO THE SERVICE AND PRICES 
Prices for our products are subject to change without notice, except that price changes will not affect orders already accepted unless clearly disclosed at checkout or required to correct an obvious error as permitted by law. 
 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.  We are not responsible to you or any third party for any modification, price change, suspension, or discontinuance of the Service. 

 
7. PRODUCTS OR SERVICES (if applicable) 
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. Any product restrictions, shipping limitations, final sale terms, return limitations, subscription terms, or material product conditions will be disclosed before purchase where required by law. 
 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We will not use geographic limits, account limits, or order cancellations in a manner that violates applicable consumer protection, anti-discrimination, sanctions, or accessibility laws. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Website is void where prohibited. 
 
While we work hard to deliver a great experience, we can’t guarantee that every product, service, or piece of information will meet your expectations, or that all errors in the Service will be corrected. 
 
8. ACCURACY OF BILLING AND ACCOUNT INFORMATION 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 
 
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 
 
For more detail, please review our Returns Policy. 

If we offer subscriptions, automatic renewals, free trials that convert to paid plans, or other recurring billing programs, we will disclose the material terms before purchase, obtain your affirmative consent where required, send confirmations and renewal reminders where required, and provide a cancellation method that complies with applicable law. 
 
9. OPTIONAL TOOLS 
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
 
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
 
Any use by you of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
 
We may also, in the future, offer new services and/or features through the Website(including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

Where third-party tools involve payments, analytics, advertising, messaging, product reviews, personalization, artificial intelligence, or customer support, our use of those tools will remain subject to our Privacy Policy and applicable consumer protection, data protection, accessibility, and platform transparency laws. 

 
10. THIRD-PARTY LINKS 
Certain content, products and services available via our Service may include materials from third-parties. 
 
Third-party links on this Website may direct you to third-party Websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or Websites, or for any other materials, products, or services of third-parties. 
 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party Websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 
 
11. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 
If, at our request, you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, subject to applicable law and our posted policies,  copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We may edit comments only for formatting, length, privacy, legal compliance, or technical display purposes, and not to materially change the meaning, rating, or sentiment of a product review. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments, unless otherwise required by law or agreed in writing. 
 
We may, but have no obligation to, monitor, edit or remove content that we determine reasonably and consistently is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. 

If comments include product reviews, testimonials, endorsements, or social media content, you must disclose any material connection to us, including free products, discounts, loyalty points, affiliate relationships, employment, agency relationships, influencer arrangements, or other incentives. We do not require positive reviews and do not offer incentives conditioned on review sentiment or star rating. 
 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related Website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 
 
12. PERSONAL INFORMATION 
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 
 
13. ERRORS, INACCURACIES AND OMISSIONS 
Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related Website is inaccurate at any time without prior notice (including after you have submitted your order). 
 
We undertake no obligation to update, amend or clarify information in the Service or on any related Website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related Website, should be taken to indicate that all information in the Service or on any related Website has been modified or updated. 
 
14. PROHIBITED USES 

In addition to what’s described elsewhere in these Terms, you are required by these Terms of Use not to use the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 
 
15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We always aim to keep the Service running smoothly, but we can’t promise that it will be uninterrupted, always timely, completely secure, or error-free. 
 
We also can’t guarantee that results you get from using the Service will always be accurate or reliable. 
 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
 
In no case shall ASTR the Label, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, intentional misconduct, gross negligence where not disclaimable, personal injury caused by negligence, statutory consumer guarantees, or rights under applicable consumer protection laws. Some jurisdictions do not allow certain exclusions, so some limitations may not apply to you. 
 
16. INDEMNIFICATION 
You agree to indemnify, defend and hold harmless ASTR the label and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your unlawful conduct, your Material,  breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party, except to the extent the claim results from our own unlawful conduct, negligence, breach of these Terms, or matters that cannot be shifted to you under applicable consumer laws. 
 
17. SEVERABILITY 
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 
 
18. TERMINATION 
 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Website. 
 
If, in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 
 
19. ENTIRE AGREEMENT 
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
 
These Terms of Service and any policies or operating rules posted by us on this Website or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 
 
20. GOVERNING LAW 
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of California, without depriving consumers outside of California of any mandatory rights or protections available under the laws of their place of residence. Where applicable law gives you the right to bring claims in your local courts, nothing in these Terms limits that right. 
 
21. CHANGES TO TERMS OF SERVICE 
You can review the most current version of the Terms of Service at any time at this page. 
 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Website. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, intentional misconduct, gross negligence where not disclaimable, personal injury caused by negligence, statutory consumer guarantees, or rights under applicable consumer protection laws. Some jurisdictions do not allow certain exclusions, so some limitations may not apply to you. 
 

22. DMCA NOTICES 
We respect the intellectual property rights of others and require that the people who use the Website and the Content do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to the e-mail address listed below (see 17 U.S.C. Section 512(c)(3) for further detail): 

• Your name, address, telephone number, and email address;
• A description of the copyrighted work that you claim has been infringed;
• A description of where the alleged infringing material is located;
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

E-Mail: CustomerCare@ASTRtheLabel.com 
 
Upon receipt of the written notification as outlined above, we will use good faith, reasonable efforts to remove the material that is alleged to be infringing and forward a copy of the written notification to the alleged infringer. The alleged infringer has the right to file a counter-notification by providing the designated agent with the following information: (i) a physical or electronic signature; (ii) identification of the material that has been removed the location at which the material appeared before it was removed; (iii) a statement under penalty of perjury that he/she has a good faith belief that the material was removed as a result of mistake or misidentification of the material to be removed; (iv) his/her name, address, and telephone number, and a statement that he/she consents to the jurisdiction of federal district court for the judicial district in which the address is located, or if his/her address is outside of the United Sates, for any judicial district in which the service provider may be found, and that he/she will accept service of process from the person who provided notification under or an agent of such person. Upon receipt of a valid counter-notification, we will forward it to notifying party who submitted the original DMCA notification. The original notifying party (or the copyright holder he or she represents) will then have ten (10) days to notify Company that he or she has filed legal action relating to the allegedly infringing material. If we do not receive any such notification within ten (10) days, we may restore the material to the Site. 

 
 
23. MOBILE TERMS OF SERVICE 
 
Last updated: May 21, 2026  
 
The ASTR the Label mobile message service (the "Service") is operated by ASTR the Label (“ASTR the Label”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. 
 
By consenting to ASTR the Label’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ASTR the Label through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). 
 
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ASTR the Label. Your participation in this program is completely voluntary. 
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. 
 
You may opt-out of the Service at any time. Text the single keyword command STOP to +18445532392 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ASTR the Label mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. 
 
For Service support or assistance, text HELP to +18445532392 or email customercare@astrthelabel.com. 
 
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. 
 

Marketing text messages will be sent only with consent where required by law. Consent to receive marketing texts is not required as a condition of purchase. We will honor opt-out requests as required by applicable law. Service-related messages may still be sent where permitted and necessary to complete transactions or provide account/order information. 
 
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. 
 
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. 
 
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

24. Customer Care Contact 
 
Have questions about these Terms? We’re happy to help — just reach out to us at

25. Accessibility and International Users 

We aim to make our Website accessible and usable. If you experience difficulty accessing any part of the Site, please contact ScottslJaxonslnf7301@gmail.com. 

26. ASTR REWARDS 

For terms governing the ASTR Rewards loyalty program, please see our ASTR Rewards Terms & Conditions. 

We operate from California, but customers may access the Website from other jurisdictions. You are responsible for complying with local laws that apply to your use of the Site, and we will comply with mandatory consumer protections that apply to our sale of products to you.